To enhance the service provided to our customers a continual large investment in the most modern of technology never ends.
All calls are recorded and monitored for the security of our customers, staff and for training purposes.
Text back is an SMS message sent to your mobile phone containing your taxi/ private hire vehicle make model, colour and registration number. This service is free to all customers and gives the security and peace of mind that you are entering a fully licensed and insured legal taxi/private hire vehicle.
This is a free automated message informing you of your taxis imminent arrival, this message is pre-recorded and is activated by the driver when he/she is on approach to your pick up location, on the customer receiving the call back the driver is sent an automated message to his data unit informing him/her if the call back has been successful or unsuccessful.