All bookings are received at our office in Craigshaw Road or 36 Bon Accord Street Aberdeen either by telephone 01224 878787 or our app uBook, an email booking facility is also available which is exclusive to corporate account customers.
Rainbow City Taxis office located at 36 Bon Accord Street, Aberdeen is also a walk in office with seating facilities.
Booking Advice and Policies
For a booking to the Airport, Heliport, Rail Station, Bus Station you will be informed by the call taker the time recommended by Rainbow City Taxis that you are collected prior to your check-in or departure time, these recommended times may alter from time to time due to adverse weather conditions or unforeseen circumstances (for example, road closures, accidents, etc).
These times are recommendations for travel within a 10 mile radius of your departure point.
Airport and Heliport
At the time of booking the call taker will make you aware that Rainbow City Taxis recommend you are collected a minimum of 2 hours prior to your flight time.
Trains, Buses and Coaches
At the time of booking the call taker will make you aware that you are collected a minimum of 45 minutes prior to your departure time.
At the time of booking the call taker will make you aware that you are collected a minimum 30 minutes prior to your appointment.
These recommended times may vary during adverse weather conditions or unforeseen circumstances. (i.e. major road closures)
All of our drivers accept cash, all major credit & debit cards and contactless payments in their vehicle, receipts are available on request from your driver at the time of your journey.
Alternatively taxis may be booked via a Corporate Account, please click here for further information.