Account Services

Rainbow City Taxis offer a premier corporate account facility for all business users.

For all corporate account customers we never say no.

Rainbow City Taxis have over 1000 corporate account clients including most major oil service companies, oil companies, solicitors, accountancy firms and most major hotels in Aberdeen.

All invoices are processed automatically and clients may choose to be invoiced on a weekly or monthly basis. This allows Rainbow City Taxis to concentrate on delivering a premier service to you, our valued customer.

All accounts may be pin number or password protected for your security and may also have a list of authorised bookers.

  • Booking references given at the time of booking can be attached to your booking and inserted on your invoice
  • Weekly/Monthly invoices issued with 28 day payment terms
  • Exclusive email booking facility
  • High Priority Dispatch
  • We never say no to an account booking
  • Prompt response to any invoice queries
  • Site visit available on request
  • Representatives available for bookings at functions
  • Comprehensive audit trail
  • Call recording for the security of customers and staff

Audit Trail Guarantees Full Accountability

The audit trail notes every event that takes place for a booking from the time the telephone call or email is received, any amendments to the booking, to the time the driver activates his meter, until the time the drivers meter is deactivated. This along with the GPS tracking system and call recording gives full accountability for all bookings.

Priority Meet and Greet Service

Rainbow City Taxis provide a Priority Meet & Greet service exclusively for account holders at Aberdeen Airport seven days a week.

 

Our Priority Meet and Greet representative will meet the client on arrival at Aberdeen International Airport with a Rainbow City Taxis name board displaying the customer’s name and will then escort them to their vehicle.

Our Priority Meet & Greet representatives monitor the flight arrivals and should a flight be delayed or cancelled will rearrange the time for the client to be met.

This service is extremely popular with our many customers who have clients arriving at the airport who have never visited Aberdeen before and also clients that arrive on a week to week basis.

The guarantee offered with this service is that you as a client will never be charged for a taxi that has been booked, but not utilised.


This service is aimed at saving the customer time and money by reducing any waiting time and the elimination of no lift charges.

Our representatives will collect from any flight at any time of day. Our representatives are Kenny Armstrong, Barbara Henderson & Colin Cleavin.

For further information on an account facility or any of our services please contact our General Manager Gordon Mckay gordonmckay@rainbowcitytaxis.com or tel. 01224 344803

Testimonials

We are delighted to be associated with Rainbow City Taxis who always deliver a first class service for our colleagues and clients.
Falck Nutec

Rainbow City Taxis has worked with us for a number of years providing a reliable, efficient service for all our city travel needs, from local pick ups to executive car hire.
Petrofac